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FAQ

common-questions

D E C O R A T I N G

Q: What is the color of the kitchen {office, living room, bedroom, etc.}?

Painting is the easiest way to change the look and feel of a room and our wall colors change often. You can see all of the paint colors used in our home here.

Q: Why do you have a wall of L’s?

Our last name begins with an L. Jones is actually my maiden name! You can see the ever-expanding wall of L’s here.

Q: Where are the curtains from in your entry {bedroom, living room, etc.}?

Most of the curtains in our home came from IKEA. These are my favorite white ones {used in nearly every room of our house} and these are great linen panels. They are long and inexpensive, which is always good.

Q: Can you help me decorate my home?

You flatter me with this question! I am not an interior designer {although I do love rearranging furniture, fluffing my kitchen shelves and sewing new pillows} and do not currently offer design consulting. I love decorating my own home and sharing ideas and sources. My friends Holly and Darlene both do amazing work and I highly recommend both of them.

G R A P H I C   D E S I G N

Q: What program do you use to create your art?

I am a self-taught graphic designer and love learning new tricks and skills every time I design. All of my prints are done using Adobe Illustrator. Hand-drawn illustrations and lettering are scanned and turned into digital artwork using a combination of photoshop and illustrator. These tools can often times be overwhelming when just starting out, so I have created a great beginner graphic design class that sells out quickly each time it is offered. Learn more here.

Q: Do you have a favorite printer, paper or other tools?

There are many tools I use on a regular basis that I’d be happy to recommend. This is my favorite printer. This is great paper. A full page with favorite tools and resources can be seen here.

Q: Can you create custom invitations/art print for me?

I always love new ideas for art prints so please share your request, but at this time I do not take custom orders.

S H O P

Q: When will my order ship?

All art print orders are processed and shipped withing 3-5 business days. Please give a few extra days during sales and promotions as we are a small team working hard to get orders out as quickly as possible.

Q: My downloadable item is not opening correctly. How do I fix it?

Be sure to open all pdf files using Adobe Reader {get it free here}. This is especially important for Mac users as the default pdf reader does not always load all colors and images correctly.

Q: Do you offer wholesale prices on bulk orders?

We are happy to work with you on bulk orders. Please send wholesale inquiries to hello(at)jonesdesigncompany.com

Q: How do I update my Paper Works subscription?

If you need to change your address, credit card information, suspend or cancel your subscription, please log in to your account here.